“Verbal Judo” and 10 Things You’ll Learn from George J. Thompson

People hardly ever say what they mean. Most people are driven by emotions, especially in highly-charged circumstances. Their words reflect those emotions, even if they act otherwise.

The kid (or coworker) that grumbles throughout a task — is still doing that task (even though she’s not framing it in a positive way).

"Verbal Judo" teaches you to redirect verbal aggression as a Professional
“Verbal Judo” teaches you to redirect verbal aggression as a Professional

The spouse, during an argument, who throws out the incorrect idea that Continue reading ““Verbal Judo” and 10 Things You’ll Learn from George J. Thompson”

Never Expect Perfection

Communication is hard.

We have to find the right words to express our idea in a way that the other person can decode and understand in their own brains.

"Oysterman, FSA" photograph by Russell Lee, public domain, 1938
This is what you asked me to do, right? “Oysterman, FSA” photograph by Russell Lee, public domain, 1938

Translating our ideas to others is hard. Their own perspectives color their understanding.

I’ve been learning this a lot lately. Continue reading “Never Expect Perfection”