#artificialintelligence #mindreading #emotions #politics #opinion #willpower
Shane Parrish from Farnham Street Blog explains how communication fails because we think our emotions are transparent to others, when they’re really not at all.
The best customer service —and relationships— happen when our emotions are understood. (We’ve discussed this before with Chris Voss’ Never Split the Difference). What will happen when computers are able to understand us… perhaps better than we understand ourselves?
People will defend their opinions… even when it’s not really their opinion.
We don’t have much self control. We’re better off organizing our environment to our benefit, rather than expecting we can successfully fight our desires.