#confirmationbias #technology #kids #stress #friction #healthcare
We all have confirmation bias. My own Confirmation Bias in the last week has taught me about Distinction Bias and Inversion.
PRL reader Dave shared this. It’s an eye-opening look at how technology is already hooking the customers of the future.
Everyone, it seems, now works in a high-pressure job. High-pressure jobs cause stress. Stress causes various diseases. Disease raises health care costs for everyone. Dominoes, my friend.
Adding friction to a transaction can cause users to change their behavior.