10 Things I Learned from “The Design of Everyday Things” by Donald A. Norman

During my last trip to New York City, we visited the World Trade Center Transportation Hub, also known as the Oculus.

"Oculus" by Jeffrey G Thomas, 2017 CC-By-4.0
“Oculus” by Jeffrey G Thomas, 2017 CC-By-4.0

The stunning architecture of this sweeping building cannot fail to impress. The inside feels huge and open like a European cathedral. The outside looks like a pair of wings, flapping in multiple photographic exposures across the Manhattan skyline.

One thing that will forever stand out about the Oculus, however, was the doors.

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